Must-Have Features of Workflow Management Systems
Every business is unique so you need to consider the needs of your business while looking for a workflow management system.
There is no one-size-fits-all solution. Not every system offers you what you need it to do, so be prepared to delve deep into what a particular piece of WfMS can offer.
However, there are some general features that you should always pay attention to when browsing your options. The following 7 features are something that your workflow management system should include.
1. Cloud Integration
According to Right Scale’s Cloud Computing Trends for 2018 survey, 96% of survey respondents claim that they use the cloud. This makes integration with cloud services a must-have feature.
Besides,g there’s no way workflows will work separately from other organizational processes, so a system without cloud integration is something that you need to avoid.
2. Access Based on Responsibilities
A workflow management software should allow you to arrange the tasks according to employees’ roles.
People performing various roles within a process have to keep their team members updated about their current status, but they don’t need to have access to the entire workflow. Besides, a workflow or project manager needs to be able to change team members’ roles whenever needed.
3. Easy Graphical Modeling of Processes
Intuitive graphical modeling is among the key features software for workflow management can offer.
With the help of a graphical model, you can see process and activity definitions, resources, roles of individuals and departments, and expected outputs from all the steps in the process. By capturing and depicting the flow of the process, you can help everyone on the team to understand why they’re doing what they do.